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Terms of use

Last updated: 2020-08-18

1. Background

This agreement contains the terms (hereinafter referred to as "terms") that govern the rental of products to the customer (hereinafter referred to as "you", "customer" or "the customer") from It's Re:Leased AB, corporate identity number 559244-5596 (hereinafter called "It's Re:Leased", "we" or "us"), via the website www.itsreleased.com (hereinafter referred to as "the Website"). No other conditions shall have any force or effect. You accept and confirm that you rent the products and that the ownership of the products remains with It's Re:Leased at all times.

We reserve the right to update and revise the terms.

2. General about the service

It's Re:Leased offers the customer the opportunity to rent products through a monthly subscription. Orders can only be made by physicall persons who are over eighteen (18) years of age or hold the parent's approval and legal persons, whereby the representative of the legal person must be able to present documentation certifying that the representative is authorized to sign the company in the legal person and bind it in in accordance with the terms.

3. Order and confirmation

By accepting It's Re: Leased's terms of purchase at the same time as you place your order, a binding agreement arises between It's Re:Leased and you as a customer. If you do not want to abide by this agreement, please refrain from ordering and renting the products offered. In connection with placing your order, you accept that you will be liable for payment corresponding to the total amount of the order, as well as any subsequent costs, such as late fees.

When we register your order, an order confirmation will be sent by e-mail to your registered e-mail address. This order confirmation also serves as a guarantee certificate after full payment has been made.

It's Re: Leased reserves the right to deviate from delivery in cases where the stock balance was incorrect at the time of your order. If for any reason we are unable to deliver what you ordered, you will be contacted and offered the opportunity to adjust or cancel your order.

4. Prices

All prices on It's Re: Leased's website include 25% Swedish VAT. We reserve the right to make price errors and price adjustments.

The rental price includes shipping and laundry costs as well as the cost of minor repairs. See "9. Your Commitments" for more information.

5. Payment

Payment of the rental amount is made in connection with your first order with It's Re:Leased and is handled via our partner Stripe (stripe.com). Payment is made on the website with debit or credit cards from Visa, MasterCard or American Express. All data handled in connection with payment is encrypted.

6. Delivery

To be able to rent clothes at It's Re:Leased, your delivery address needs to be in Stockholm or Greater Stockholm. Delivery and collection takes place in partnership with Airmee, Tuesdays through Fridays between 17-22.

7. Right of withdrawal and return

If for any reason you are dissatisfied with your delivery, eg because the garment does not fit or did not match your expectations, you are welcome to contact us and we will find a solution. Send an email to "hello@itsreleased.com" and we will help you.

Please note that you need to contact us as soon as possible – if you keep your delivery during the entire rental period, the right of withdrawal at It's Re:Leased does not apply.

8. Security

It's Re:Leased wants you as a customer to feel safe shopping and sharing your personal information with us. We use so-called secure pages where personal data and other information are transferred and for payments, which you can see by the web address starting with "https: //".

Read more about how your personal data is handled in "10 Personal data".

9. Your commitments

9.1 Use of products

We love the clothes we buy for It's Re:Leased and want them to live a long and happy life. Therefore, it is important that you treat them with care (but of course without being afraid to use them) and return them in as close to the condition you got them in as possible.

The clothes we have in our range are meant to last a long time, to be washed when they get dirty and repaired when they get worn, this is our very mission. You do not have to worry about such minor wear and tear, and it will never come at any extra cost to you.

9.2 Replacement of damaged or lost garments

If a garment disappears, or is destroyed in such a way that we can not repair it and therefore can not rent it out again, you will be liable for compensation. You will then be able to buy the garment from us corresponding to its rental value for 3 months. You are solely responsible for the loss, destruction or damage to products due to theft, disappearance, fire, stains or any other cause, other than normal wear and tear.

9.3 Delay fees

At the end of the rental period, the garments you have left must be received by us no later than 7 days after the end of the rental period. For each day after the last return date, you will be charged SEK 100 in late fees. If the garments are still not received by us 30 days after the last return date, the return is considered missed and you become liable for compensation in an amount corresponding to the garment's purchase price including previous late fees. These fees are debited directly from your account.

9.4 Collection

If you do not pay the amount you owe us in case of maturity, we can institute collection procedures. You agree to pay the costs of collection, including, without limitation, reasonable legal fees.

9.5 Removal

We reserve the right to terminate your right to rent products from It's Re: Leased at any time in the event of your breach of this Agreement or without cause or any other reason in our judgment.

9.6 Email

When creating an account with us, you can choose to recieve our newsletters via email. We will also occationally send information about important product updates to your registered email, as well as information and communication regarding your active subscription with us.

10. Personal data

When you rent clothes at It's Re: Leased, we need to save some personal information in order to carry out a delivery to you. Personal information is information which can be directly or indirectly attributed to a person, for example name and address. Contact information for It's Re:Leased can be found at the bottom of this information.

By accepting the terms, you agree that It's Re:Leased handles

  • contact information such as name, email, address and phonenumber
  • payment details such as debit or credit cards through our partner Stripe

It's Re: Leased may use, compile, process and analyze the information described above to administer your order, to analyze your use and to fulfill obligations under law or regulation.

Contact information is used to administer and deliver your order. Payment details are used to be able to receive payment for your order.

You as a customer have the right, free of charge, to receive information and register extracts about the processing of personal data that It's Re:Leased performs regarding you as a customer. You also have the right to request correction, deletion or blocking of personal data that is incorrect.

We share your personal information with:

  • The police in the investigation of crime
  • Stripe, Inc. for payment solution
  • Airmee, our delivery partner

For details, see our full Privacy Policy.

If you have questions or objections about how we handle your personal data, please contact us:

Email: hello@itsreleased.com
Phone: +46 733 88 86 05
Address: Götgatan 35, 116 21 STOCKHOLM

11. Force Majeure

Force Majeure such as war, extensive labor dispute, blockade, fire, environmental disaster, serious contagion or other circumstance beyond It Re:Leased's which prevent It's Re:Leased from fulfilling its contractual obligations release It Re:Leased from performance of its obligations. Such exemption applies provided that the business cannot be conducted under satisfactory conditions either. The other party shall be notified immediately if there are circumstances which may give rise to the application of this provision.

12. Disputes

Disputes regarding these conditions shall be decided in accordance with Swedish law by a Swedish court.

13. Intellectual property rights

Unless otherwise stated in these terms and conditions, It's Re:Leased, or It's Re: Leased's licensors own all intellectual property and other rights, including copyrights and trademark and know-how rights.

14. Other

If any provision of these Terms is deemed to be illegal, invalid or unenforceable for any other reason, such provision shall be deemed to have been omitted and shall not affect the validity or enforceability of any of the remaining provisions of the Terms.

These terms constitute the entire agreement between It's Re:Leased and the customer regarding the rental and use of products by It's Re:Leased, and supersede all prior agreements and commitments in this regard.