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Hi there! We eat use cookies and other technologies on this website in order to enhance your experience and improve the service. You can read more about this in our privacy policy.
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Privacy policy

Last updated: August 25, 2020

Information we collect

When you visit our site we collect certain information automatically. To collect this information, we may use cookies and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:

  • Search terms used to reach our websites
  • Details about the emails we send, such as opens, clicks, and unsubscribes
  • Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information)
  • Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, referral activity, filters used and products viewed)
  • Usage information (such as the number and frequency of visitors to our websites)

We may associate this information with your account if you have one.

We collect the information you provide directly to us when you create an account. The types of personal data we may collect directly from you include:

  • First and last name
  • Phone number
  • Delivery address and connected information such as door code and floor level

When you start a subscription we also collect your billing information, this is done through our partner Stripe.

When you have a subscription with us we collect information about your use of the service, such as the products you rent.

If you access the service through a social network we collect information about you from the social network in accordance with your settings on the social network. If you interact with us on social media, we will collect information about those interactions. The information we may collect includes your name and email address.

Advertising and analytics services provided by others

We may work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

How we use your information

We may use the information we collect to deliver the services you request, to maintain your account and our interactions with you, and to provide, maintain, and improve our services. We also use the information we collect to:

  • Decide what inventory to purchase
  • Plan and develop new features
  • Improve the service and its functionality

Who may have access to your information

We may use third party service providers acting on It’s Re:Leased’s behalf to perform some of the services described above. For example, we share certain information with service providers who assist with the processing of credit cards and payments, hosting, managing and services our data, distributing emails, advertising, analytics, or administering certain services and features.

Your rights and choices

If you want to know more about the information collected about you, or if you want to update or delete any information collected, send us an e-mail at hello@itsreleased.com and we’ll help you.

Changes to our privacy policy

We may change this Privacy Policy from time to time. If we do so, we will post the updated policy on our site and will indicate when the Privacy Policy was last revised. If we make any material changes, we will provide you with additional notice. You should periodically review our current Privacy Policy to stay informed of our personal data practices.